Return Policy
MEYER ALUMINIUM BLANKS, INC. RETURN POLICY
Effective Date: March 2026
This Return Policy is incorporated by reference into, and subject to, Meyer Aluminium Blanks, Inc.’s (“Meyer”) Terms and Conditions of Sale (“Terms”), as amended from time to time. To the extent of any conflict between this Return Policy and the Terms, the Terms shall control.
Meyer Aluminium Blanks, Inc. is committed to customer satisfaction. To this end, any Meyer product (“Products”) which does not meet Customer’s stated requirements may be eligible for return in accordance with the procedures and conditions set forth below.
1. Customer should immediately contact their customer service representative upon discovery of defective Products. Customer will be asked to provide the Meyer tag number of the defective skid, the rejected quantity, and the date that the Products will be available for pickup. Any claim for shortage or for damage incurred in transit of Products must be made within ten (10) days after Customer’s receipt of the Products. All other claims, including claims for alleged defective Products, must be made within ten (10) days after Customer learns of the facts on which such claim is based, but in no event later than sixty (60) days after Customer’s receipt of the Products. All claims not made in writing and received by Meyer within the time periods specified above shall be deemed waived. No claim for defective Products will be allowed, or returned Products accepted by Meyer, if the Products have been treated or processed in any manner, except upon proof satisfactory to Meyer of the existence of a latent defect not ascertainable before treating or processing and then only if such proof is submitted within ten (10) days after such defect becomes apparent.
2. The net weight of the returned quantity should be greater than or equal to 5 percent of the net weight of the original shipped quantity.
3. All sheet orders must meet or exceed.250″ in total minimum thickness in order to be covered under Meyer’s claim policy.
4. For corrective action purposes, Customer must provide a sample showing the effects of the defect, as well as at least one unformed sample for mechanical testing purposes.
5. Customer will be expected to properly repackage the goods to avoid damage during the return shipment. If material is damaged during the return shipment because of improper packaging, Customer will be credited only for the scrap value of the material.
6. Customer service/sales representative will contact Customer’s shipping representative to arrange for pickup of the rejected material on the date requested by Customer. For returns of defective Products accepted by Meyer pursuant to this Return Policy, Meyer will pay for the return freight expenses. For all other returns, Customer shall be responsible for return freight expenses.
7. Upon receipt of the rejected material, Meyer will weigh and inspect the material. Customer will be credited, at the original invoice price, for the actual returned quantity, subject to the limitations set forth in Section 13 below and in the Terms.
8. If Meyer determines through testing that the returned material meets all related specifications as stated on Customer’s purchase order, the return will not be accepted, and no credit shall be issued. The Customer will reimburse Meyer for all expenses incurred.
9. Standard open stock, non-defective items ordered in error or no longer needed due to unforeseen changes in Customer usage may be returned within six (6) months of the invoice date. Shipping will be paid by Customer and the items must arrive at Meyer undamaged. A ten percent (10%) restocking fee will be deducted from the credit. Drop products, surplus, contract, VMI, Mill Direct, and processed items cannot be returned.
10. Customer will only be credited for the cost of material sold. Meyer rejects any claims for lost production time, freight (except as expressly provided in Section 6 above for defective Products), late shipments, lost business, or any other incidental, consequential, special, or punitive damages.
11. Meyer reserves the right to discontinue business with Customer for repeated claims over a product.
12. Meyer takes pride in prompt resolutions to claims and will endeavor to issue the credit within one week of the receipt of the returned material.
13. Meyer’s sole obligation and Customer’s exclusive remedy for any returned Products accepted by Meyer shall be, at Meyer’s option, repair, replacement, or credit at the original invoice price for the actual returned quantity, up to a maximum amount equal to the amount received by Meyer from Customer for the Products. IN NO EVENT SHALL MEYER BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST PRODUCTION TIME, OR LOST BUSINESS, WHETHER ARISING OUT OF BREACH OF WARRANTY, NEGLIGENCE, OR OTHERWISE, EVEN IF MEYER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Transportation charges for the return of Products shall be paid by Meyer only for defective Products accepted for return pursuant to this Return Policy; for all other returns, Customer shall bear all transportation charges.
14. This Return Policy is subject to the Terms, including without limitation the limitations of liability, warranty disclaimers, and dispute resolution provisions contained therein. All capitalized terms not defined herein shall have the meanings ascribed to them in the Terms.