Frequently Asked Questions (FAQ)

Here are some of the most frequently asked questions (FAQ) we receive here at Meyer Aluminum Blanks, Inc. If you’d like to learn more about us, please contact our team anytime.

Orders placed before 11:00 a.m. Central Time ship the same day.
Most processing orders ship in 3 days.
See our Locations page for more information on our warehouses.
Meyer Aluminium Blanks, Inc. was formed in 1994 as the North American distribution arm for our parent company, Meyer Aluminium Ltd. of Hong Kong.
Meyer Aluminium is committed to continued customer satisfaction. To this end, any product which does not meet the customer’s stated requirements can be returned for credit within six months of the invoice date.

  • The customer should immediately contact their sales representative, and will be asked to provide the Meyer tag number of the defective skid, the rejected quantity, and the date that the material will be available for pickup.
  • The net weight of the return quantity should be greater than or equal to 5{a28d9281b2409ad112e2e9ae11a3f1fa1f5cdac0b486f4fe90ae1e84ea9478e0} of the net weight of the original shipped quantity.
  • All sheet orders must meet or exceed .250″ in total thickness in order to be covered under Meyer’s claim policy.
  • The customer must provide a formed sample showing the effects of the defect, as well as at least one unformed sample for mechanical testing.
  • The customer must properly repackage the goods as to avoid damage during the return shipment. If material is damaged during the return shipment because of improper packaging, the customer will be credited for customer purchase price minus scrap value.
  • If the material is being returned due to a defect, Meyer will pay for the return freight expenses.
  • Meyer will weigh and inspect the rejected material upon receipt. The customer will be credited at the original invoice price for the actual returned quantity.
  • If Meyer determines through testing that the returned material meets all related specifications as stated on the customer’s PO, a 10{a28d9281b2409ad112e2e9ae11a3f1fa1f5cdac0b486f4fe90ae1e84ea9478e0} restocking fee will be deducted from the credit.
  • Meyer takes pride in prompt resolution to claims and will strive to issue the credit within one week of the receipt of the returned material.
Meyer Aluminum Coils

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